>[!abstract] >Not long ago a medical study showed that if heart doctors tell their seriously at-risk heart patients they will literally die if they do not make changes to their personal lives—diet, exercise, smoking—still only one in seven is actually able to make the changes. One in seven! And we can safely assume that the other six wanted to live, see more sunsets, watch their grandchildren grow up. They didn’t lack a sense of urgency. The incentives for change could not be greater. The doctors made sure they knew just what they needed to do. Still, they couldn’t do it ([[Kegan & Lahey, 2009]]). >[!related] >- **North** (upstream): — >- **West** (similar): — >- **East** (different): [[Flexibility]] >- **South** (downstream): —